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ControlUp UserVoice - Prospect Request Form

Welcome to the ControlUp UserVoice! Share your voice with our product team! We’re excited to develop this page to receive your ideas and feedback.

Here's How It Works

1.      Start typing an idea - we'll show you if a similar idea has already been submitted.

2.      Create new suggestions of ideas for our products.

3.      Vote for the suggestions that you’d most like to see added to our products.

4.      Add comments to other suggestions with your own perspective.

5.      Invite colleagues to suggest, comment, and vote on ideas.

6.      Watch for status updates to see if your idea is slated for an upcoming release.


ControlUp UserVoice - Prospect Request Form

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64 results found

  1. Hello,

    We have recently implemented ControlUP and noticed that the existing Citrix scripts appear to be designed specifically for on-premises DDC and not for Citrix DaaS.

    Please rewrite all ControlUP scripts for Citrix DaaS and please integrate the API key from the console into scripts.

    18 votes

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    0 comments  ·  Scripts  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  2. User Input Delay is displayed in the real-time console. Unfortunately, this important metric is not included in the long-term analysis "Session Activity."

    Since the metric is generally already recorded by the agent, it should only be selectable in the long-term analysis.

    Background: User Input Delay is an extremely important metric for evaluating the end-user experience.

    8 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  3. integration of citrix container (Citrix UPM) metrics in controlup Realtime-dx and Solve

    8 votes

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  4. analyze latency between app and backend servers

    7 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  5. 7 votes

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    Planned  ·  2 comments  ·  Integrations  ·  Admin →
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  6. It would be great to be able to schedule a weekly email of reports such as patching status, installed applications and more of the built in reports even to keep an eye on these remote devices without having to log into the portal and pull a report manually every time.

    6 votes

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    0 comments  ·  Remote DX  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  7. Currently you can only run ControlUP Powershell cmdlets on the monitors to request / export data with f.e. Invoke-CUQuery. It would be great if this is also possible remotely via Invoke-Command or PsSession

    6 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  8. 6 votes

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    0 comments  ·  Other  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  9. Currently Microsoft Teams and Zoom is supported. But it still lacks Cisco WebEx which is used by a lot of large organizations.

    5 votes

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  10. We previously used Bomgar as our primary method of remote support and it had the capability to leverage the vPro technology in vPro enabled laptops and desktops in order to provide remote access even when the laptop was need bios level support. It would be nice to be able to have that capability within ControlUp.

    5 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  11. File downloads via Edge DX remote control are limited to 100MB. This can be challenging when pulling some larger logging and debug files. Please increase this limit.

    4 votes

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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  12. Have scoutbees to retry faster after a failure to confirm system is down.
    For example, my scout is configured to test every 15 minutes, but it happens that it failed twice in a row but without having the system down. So, If I configure an alert after 3 failed attempts, that mean if the system goes down for real, it will take at least 45-60 min before we know that the system is really down. That would be nice to be able to configure a faster trigger of the test when it failed. Like if it failed, have it retried…

    4 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  13. Get the possibility to update the session timeout within the agent. So that if you have a server open with the agent you can keep an eye on this all day.

    4 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  14. 4 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  15. Further granular control over DEX score profiles at the application event level. IE, in the case of app freezes, being able to isolate a particular type of freeze by either a variable or a string/regex match, without suppressing other freeze types for that application.

    Either the ability to fine tune to this level, or add an exclusion feature (weigh these, exclude those) to the profile area.

    In the Settings > Products > Employees > Profiles area, I see that I can add a profile and select an app and I can weigh for example crashes. This effects all crash behavior,…

    3 votes

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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  16. We currently have the default 8.8.8.8 (google dns) ping/trace route latency test configured within DEX for remote devices but would like to add additional tests for our regional Citrix gateways, however there is a hard limit of 3 locations and the setting is global.

    We'd like to request the limit be increased, whilst we've no set preference a good number would be 10.

    In addition, it would be much more user friendly for these tests to be configurable based on rulesets so that we can configure machines in New York to ping/trace route to the New York gateways (2-4x) and…

    3 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  17. The RemoteDX plugin for Igels on AVD is missing. This is available for Citrix or Omnissa. Unfortunately, for AVD, it's still only available for Windows, Stratodesk, and Dell.

    Since Igels are the most commonly used operating system, it would be great if you could also provide the important RemoteDX plugin for AVD.

    https://www.controlup.com/download-center/

    3 votes

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    0 comments  ·  Remote DX  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  18. Ability to pull Unique Users report which should have countries specified for users

    3 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  19. It would be really handy to be able to identify the sessions that are disconnected when we see a massive jump in disconnected sessions on the session count report. included in that would be the ability to have session data, time of disconnect, time of session re-connect, site/location/branch data available. It helps to troubleshoot if it's a server/network/link/complete sev 1 issue. The data is there if you drill into each users' individual session, you can see their timeline and when their session was active/idle/disconnected so being able to see that info across the user community would be a massive help.…

    3 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  20. Right now there is no remediation for Notepad++ software. It would be great if Notepad++ could be pathed by Secure DX.

    3 votes

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    0 comments  ·  Secure DX  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

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