59 results found
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Report flat hostname (not FQDN) for non-AD-joined Windows endpoints
On non-domain-joined Windows endpoints, the Edge DX agent reports
the hostname with the NetBIOS workgroup name appended as a suffix
(e.g. <hostname>.<workgroup>). This occurs even when the OS itself
is clean: Primary DNS Suffix empty, DhcpDomain unrelated, no GPO
appending a suffix. The agent appears to fall back to the workgroup
name when no AD domain is present, and the suffix is not limited to
the default "WORKGROUP" — any configured workgroup name is appended.Business impact
Third-party integrations that match assets by flat hostname —
Intune, Freshdesk, and similar ITSM / MDM platforms — cannot
correlate Edge DX devices…2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Allow file downloads greater than 100MB
File downloads via Edge DX remote control are limited to 100MB. This can be challenging when pulling some larger logging and debug files. Please increase this limit.
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Increase the amount of network latency tests configurable within DEX & add variable control
We currently have the default 8.8.8.8 (google dns) ping/trace route latency test configured within DEX for remote devices but would like to add additional tests for our regional Citrix gateways, however there is a hard limit of 3 locations and the setting is global.
We'd like to request the limit be increased, whilst we've no set preference a good number would be 10.
In addition, it would be much more user friendly for these tests to be configurable based on rulesets so that we can configure machines in New York to ping/trace route to the New York gateways (2-4x) and…
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Allow option to select specific monitors to view with the Remote DX agent
Currently with Edge DX IT technicians can choose which specific monitor they'd like to view. With Remote DX technicians are forced to view a fully spanned view of all monitors and zoom into the monitor they want to focus on. This feature is typically finnicky hindering performance time for IT technicians using Remote DX.
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Halo
Halo PSA/ITSM Integration. We would love to be able to leverage Halo ITSM/PSA integration natively and work through this. XenTegra is open to development of this if needed but need to plan out project accordingly.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Date functions in workflows
Would like to see additional functionality for Dates in workflows.
Date Comparisons, i.e. Greater than, Less than but with Date formats
Day of the Week, i.e. node to return day of the week and compare it today or another day to figure out what day the workflow is running on
Date Math, i.e. This day minus another day returns the number of days in between
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Shared Mailbox
Ability to use a Shared Mailbox address as a SendAs from Workflows. Today it seems you can only use the primary user account when you connect the Outlook integration in Workflows. Would really like to see the ability to Send As a Shared Mailbox that I have full access to.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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User Input delay in long-term analysis report "Session Activity"
User Input Delay is displayed in the real-time console. Unfortunately, this important metric is not included in the long-term analysis "Session Activity."
Since the metric is generally already recorded by the agent, it should only be selectable in the long-term analysis.
Background: User Input Delay is an extremely important metric for evaluating the end-user experience.
8 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Support RemoteDX for Igels on AVD
The RemoteDX plugin for Igels on AVD is missing. This is available for Citrix or Omnissa. Unfortunately, for AVD, it's still only available for Windows, Stratodesk, and Dell.
Since Igels are the most commonly used operating system, it would be great if you could also provide the important RemoteDX plugin for AVD.
3 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Invoke-CUMonitorUpdate - Fallback Validation for Non-Local Execution Contexts
The 'Invoke-CUMonitorUpdate' cmdlet works perfectly when run locally in an interactive PowerShell session, but consistently times out after ~5 minutes in remote or non-interactive execution contexts – even though the Monitor update completes successfully in the background.
Root cause: The WCF-over-Named-Pipes validation at the end fails due to Windows security restrictions for delegated "NETWORK USER" tokens.
Impact:
- Automation scenarios cannot reliably detect actual success
- False-positive error codes trigger unnecessary rollbacks/retries
- Current workaround: Ignore return code + add separate status checkProposed Solution:
Extend cmdlet logic with a remote-friendly validation path:
1. Primary: WCF Named Pipe (current behavior,…1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Create Alert in ControlUp DX for High Latency in Windows 365 Regions
Implement an alert in ControlUp DX that triggers when a defined percentage of users connecting to any Windows 365 region experience high latency.
ControlUp DX to monitor latency across Windows 365 regions and alert when a threshold percentage of users experience high latency.
Acceptance Criteria:
Threshold Configuration:
Ability to define the latency threshold (e.g., >200ms).
Ability to set the percentage of impacted users (e.g., 10%, 20%).
Alert Trigger:
Alert should trigger when the defined percentage of users in a region exceeds the latency threshold for a configurable duration (e.g., 5 minutes).
Notification:
Alert should send notifications via email and integrate…
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Support a scalable method to upgrade all Custom Hives without specifying each Hive name
The current upgrade workflow for Synthetic Monitoring Custom Hives requires providing the Hive name on every upgrade, which forces organizations to build separate deployments for each Hive. This is not workable for enterprise environments with many Hives that rely on automated deployment tools. We need a supported method to upgrade all Hives at scale in one deployment without hard coding individual Hive names. This would bring the Hive upgrade process in line with standard enterprise software distribution practices and remove significant operational overhead.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Allow URL classification mode to anonymize non-business domains while still collecting all domains in a restricted index
We would like the ability to use the option that says only selected URL domains are named and classed as Business while all others are anonymized as Non Business, and still have ControlUp collect all URL domains in a secure index that only specific users or roles can view.
Today, when the option is enabled, ControlUp stops collecting all URL domains and only keeps the ones already marked as Business. This prevents us from discovering new domains to add to the Business list. The request is to continue collecting every domain in the background but limit visibility to authorized users.…
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Unique Users report
Ability to pull Unique Users report which should have countries specified for users
3 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Have scoutbees to retry faster after a failure to confirm system is down
Have scoutbees to retry faster after a failure to confirm system is down.
For example, my scout is configured to test every 15 minutes, but it happens that it failed twice in a row but without having the system down. So, If I configure an alert after 3 failed attempts, that mean if the system goes down for real, it will take at least 45-60 min before we know that the system is really down. That would be nice to be able to configure a faster trigger of the test when it failed. Like if it failed, have it retried…3 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Metric for (possibly dynamically changing) PageFile size
Hello, in ControlUp Console there is no metric for the Windows PageFile size The only relevant entry which I can find in the list is “Paging File”, but that metric is only showing the percentage of usage, but not the size of the paging file.
Especially because an OS PageFile is even dynamically resized by the OS during runtime, it would be very useful if the size itself would als be available as a metric, juat the same ways as with the (much more static) values of RAM / DiskSize etc, which are available as metrics.
Thank you
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Citrix MCSIO metrics (similar to PVS metrics you already have implemented)
Hello,
You have Citrix PVS metrics implemented since years, but not the newer Citrix MCSIO metrics.
As MCS is the more modern and widely used mathod meanwhile, can you also add the MCSIO metrics similar to the old PVS metrics?This would surely help a lot of customers, thank you!
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Ability to schedule emailed reports from web console
It would be great to be able to schedule a weekly email of reports such as patching status, installed applications and more of the built in reports even to keep an eye on these remote devices without having to log into the portal and pull a report manually every time.
6 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Allow ControlUP Powershell cmdlets to be used remotely
Currently you can only run ControlUP Powershell cmdlets on the monitors to request / export data with f.e. Invoke-CUQuery. It would be great if this is also possible remotely via Invoke-Command or PsSession
6 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Ability to create custom presets that can be shared with more users
Ability to create custom presets that can be shared with more users
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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