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ControlUp UserVoice - Prospect Request Form

Welcome to the ControlUp UserVoice! Share your voice with our product team! We’re excited to develop this page to receive your ideas and feedback.

Here's How It Works

1.      Start typing an idea - we'll show you if a similar idea has already been submitted.

2.      Create new suggestions of ideas for our products.

3.      Vote for the suggestions that you’d most like to see added to our products.

4.      Add comments to other suggestions with your own perspective.

5.      Invite colleagues to suggest, comment, and vote on ideas.

6.      Watch for status updates to see if your idea is slated for an upcoming release.


ControlUp UserVoice - Prospect Request Form

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26 results found

  1. Currently you can only run ControlUP Powershell cmdlets on the monitors to request / export data with f.e. Invoke-CUQuery. It would be great if this is also possible remotely via Invoke-Command or PsSession

    3 votes

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  2. Back when we had Insights, we could save report that we had made, with the settings we had selected. Like what servers we wanted to look at, what applications we wanted data of etc.

    For instance a Machine Trends report, where x machines are predefined in it. So you can see that data you want faster, without having to customize the reports again. In larger organizations this will help speeding up the data of the reports that are most valuable to you, and not just the bare bone ones in DEX.

    3 votes

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  3. There are currently no easily accessible audit logs to for remote control sessions. This is problematic if auditing is required for legal or compliance reasons or if a user just wants to know who tried to remote into their session.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. In sections such as Devices\Reports and Scoutbees, only 10 results are displayed, even though the total number of results is a multiple of this amount. Users within Dex do not expect multiple pages, as only a fraction of the total results is shown, leading them to believe there are no more than 10 results. This expectation is logical, as other interfaces (outside of ControlUp) always display results to fill the screen, and only introduce pagination when there are more results than can be shown on a single page.
    Therefore, we kindly request that the number of results displayed be increased…

    1 vote

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    0 comments  ·  DEX Platform  ·  Admin →
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  5. We previously used Bomgar as our primary method of remote support and it had the capability to leverage the vPro technology in vPro enabled laptops and desktops in order to provide remote access even when the laptop was need bios level support. It would be nice to be able to have that capability within ControlUp.

    1 vote

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  6. Add the option to see "System Sessions" in DEX like you do in the RealTime Console. If the web version is the future for troubleshooting issues, I need to be able to see "System Sessions"

    1 vote

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    0 comments  ·  DEX Platform  ·  Admin →
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  7. Whenever you're working on a system that is being monitored by ControlUp, you don't want to generate any alarms (planned maintenance). To do that you can set the "Exclude from ControlUp Monitor" Setting to "Yes" in the objects or folders properties.

    There is always a risk of human error, where one forgets to set the setting back to "No" or "Inherit", leaving the system unmonitored even after the planned maintenance is over.

    A view, icon or even report that shows what the setting is currently set to, could help immensely in avoiding such situations.

    One could periodically check that all…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Dashboard for monitoring the cluster hosts’ CPU metrics. Currently, it displays data for a maximum of 2 minutes, and we would like to extend this time frame to allow for more comprehensive analysis.

    1 vote

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  9. Requesting that the agent installer be changed to allow the user to set the entire install path during the install. Allowing the path to specified during remote install from the console would be helpful as well. Many environments deploy Windows local firewall rules using path based exceptions. Changing the path every time an upgrade is done forces them to create new firewall exceptions.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Hello,

    We have recently implemented ControlUP and noticed that the existing Citrix scripts appear to be designed specifically for on-premises DDC and not for Citrix DaaS.

    Please rewrite all ControlUP scripts for Citrix DaaS and please integrate the API key from the console into scripts.

    15 votes

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    0 comments  ·  Scripts  ·  Admin →
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  11. The date format for reports is currently D/M/YEAR. This is confusing to some people who are expecting M/D/YEAR. Can we have the option to customize the date format?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. integration of citrix container (Citrix UPM) metrics in controlup Realtime-dx and Solve

    7 votes

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    1 comment  ·  Real-Time DX  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  13. Containerize the Synthetic Testing agent into a Docker Image.
    This way it will be easier to run it with standard orchestrators (Kubernetes, AKS etc.)

    Some of the benefits:

    • Offloading the service management to DevOps/NOC teams.
    • Cutting the expenses by reducing resource allocation.
    • Centralized logging.
    • Service status monitoring.
    • Version upgrading and reverting automation.
    1 vote

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  14. 6 votes

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    Planned  ·  2 comments  ·  Integrations  ·  Admin →
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  15. Get the possibility to update the session timeout within the agent. So that if you have a server open with the agent you can keep an eye on this all day.

    2 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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  16. HP acquired Teradici PCoIP and has integrated it into their desktop broker, HP Anyware Manager. In order for us to support the HP Anyware solution (currently in TP w/ Horizon and W365), we will need to take our existing support of PCoIP and adopt it to HP's requirements.

    cc @andrew wood, @marcel calef @yoni avital

    1 vote

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  17. analyze latency between app and backend servers

    4 votes

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  18. Improved visualization

    4 votes

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  19. 4 votes

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    0 comments  ·  Other  ·  Admin →
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  20. 3 votes

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