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ControlUp UserVoice - Prospect Request Form

Welcome to the ControlUp UserVoice! Share your voice with our product team! We’re excited to develop this page to receive your ideas and feedback.

Here's How It Works

1.      Start typing an idea - we'll show you if a similar idea has already been submitted.

2.      Create new suggestions of ideas for our products.

3.      Vote for the suggestions that you’d most like to see added to our products.

4.      Add comments to other suggestions with your own perspective.

5.      Invite colleagues to suggest, comment, and vote on ideas.

6.      Watch for status updates to see if your idea is slated for an upcoming release.


ControlUp UserVoice - Prospect Request Form

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57 results found

  1. Dashboard for monitoring the cluster hosts’ CPU metrics. Currently, it displays data for a maximum of 2 minutes, and we would like to extend this time frame to allow for more comprehensive analysis.

    3 votes

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  2. Whenever you're working on a system that is being monitored by ControlUp, you don't want to generate any alarms (planned maintenance). To do that you can set the "Exclude from ControlUp Monitor" Setting to "Yes" in the objects or folders properties.

    There is always a risk of human error, where one forgets to set the setting back to "No" or "Inherit", leaving the system unmonitored even after the planned maintenance is over.

    A view, icon or even report that shows what the setting is currently set to, could help immensely in avoiding such situations.

    One could periodically check that all…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  3. Would like to see additional functionality for Dates in workflows.

    Date Comparisons, i.e. Greater than, Less than but with Date formats

    Day of the Week, i.e. node to return day of the week and compare it today or another day to figure out what day the workflow is running on

    Date Math, i.e. This day minus another day returns the number of days in between

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  4. On non-domain-joined Windows endpoints, the Edge DX agent reports
    the hostname with the NetBIOS workgroup name appended as a suffix
    (e.g. <hostname>.<workgroup>). This occurs even when the OS itself
    is clean: Primary DNS Suffix empty, DhcpDomain unrelated, no GPO
    appending a suffix. The agent appears to fall back to the workgroup
    name when no AD domain is present, and the suffix is not limited to
    the default "WORKGROUP" — any configured workgroup name is appended.

    Business impact
    Third-party integrations that match assets by flat hostname —
    Intune, Freshdesk, and similar ITSM / MDM platforms — cannot
    correlate Edge DX devices…

    2 votes

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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  5. File downloads via Edge DX remote control are limited to 100MB. This can be challenging when pulling some larger logging and debug files. Please increase this limit.

    2 votes

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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  6. Currently with Edge DX IT technicians can choose which specific monitor they'd like to view. With Remote DX technicians are forced to view a fully spanned view of all monitors and zoom into the monitor they want to focus on. This feature is typically finnicky hindering performance time for IT technicians using Remote DX.

    2 votes

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    0 comments  ·  Remote DX  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  7. Implement an alert in ControlUp DX that triggers when a defined percentage of users connecting to any Windows 365 region experience high latency.

    ControlUp DX to monitor latency across Windows 365 regions and alert when a threshold percentage of users experience high latency.

    Acceptance Criteria:

    Threshold Configuration:

    Ability to define the latency threshold (e.g., >200ms).

    Ability to set the percentage of impacted users (e.g., 10%, 20%).

    Alert Trigger:

    Alert should trigger when the defined percentage of users in a region exceeds the latency threshold for a configurable duration (e.g., 5 minutes).

    Notification:

    Alert should send notifications via email and integrate…

    2 votes

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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  8. Intel are talking to DEX vendors to allow additional information to be collected from ICA (Intel Connectivity Analytics). This would allow information such as identifying driver and hardware issues, problems with roaming, coverage holes, and discovering APs that are not functioning as required

    2 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  9. Please add Proxmox VE Hypervisor integration to ControlUp as it comes more and more to the market.

    2 votes

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    1 comment  ·  Real-Time DX  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  10. It would be really handy to be able to draw historical data of session disconnects for Citrix environments. So if there was a massive jump in disconnected sessions very suddenly, we can see the graph in Session Count report, but it would be good to know which sessions were affected so we can understand were all affected users on a particular Delivery Group or geographical site etc etc. It would also narrow down the Root Cause. If the system knows the sessions went disconnected, it would be handy to know which they were.

    2 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  11. When reporting on Application Trends for VDI & DaaS, applications with several idle/zombie processes throw off the trends for CPU which shows the overall CPU flatlined at 0%. If there is a way to filter all of the 0% idle or zombie processes that bring the overall average down, this would help with finding usage patterns over time.

    2 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  12. In sections such as Devices\Reports and Scoutbees, only 10 results are displayed, even though the total number of results is a multiple of this amount. Users within Dex do not expect multiple pages, as only a fraction of the total results is shown, leading them to believe there are no more than 10 results. This expectation is logical, as other interfaces (outside of ControlUp) always display results to fill the screen, and only introduce pagination when there are more results than can be shown on a single page.
    Therefore, we kindly request that the number of results displayed be increased…

    2 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  13. Add the option to see "System Sessions" in DEX like you do in the RealTime Console. If the web version is the future for troubleshooting issues, I need to be able to see "System Sessions"

    2 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  14. Requesting that the agent installer be changed to allow the user to set the entire install path during the install. Allowing the path to specified during remote install from the console would be helpful as well. Many environments deploy Windows local firewall rules using path based exceptions. Changing the path every time an upgrade is done forces them to create new firewall exceptions.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  15. Containerize the Synthetic Testing agent into a Docker Image.
    This way it will be easier to run it with standard orchestrators (Kubernetes, AKS etc.)

    Some of the benefits:

    • Offloading the service management to DevOps/NOC teams.
    • Cutting the expenses by reducing resource allocation.
    • Centralized logging.
    • Service status monitoring.
    • Version upgrading and reverting automation.
    2 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  16. The date format for reports is currently D/M/YEAR. This is confusing to some people who are expecting M/D/YEAR. Can we have the option to customize the date format?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  17. Central Audit log is not detailed enough (who is doing what) based on DEX, Edge and RealTime

    2 votes

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    Your feature idea that was submitted to us has made it onto our roadmap! We are planning on beginning development and will let you know when it's planned for release. Your feedback has been invaluable!

  18. Report regarding network traffic based on processes in Edge

    2 votes

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  19. Within the DEX Dashboards, you're able to perform mathematical transforms on widget properties, but there are scenarios where you might want to do this on string objects.

    For example, when we produce a widget that shows the users remote ISP name - for locations like Dubai they are all owned by UAE. This means for Du, it will appear as "Emirates Telecommunications Company PJSC" and for Etisalat it will appear as "Emirates Telecommunications Group Company PJSC".

    It's difficult to differentiate these two ISPs on the widgets, if we could apply a string based transform (could be like the IF/AND like…

    1 vote

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    0 comments  ·  DEX Platform  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  20. We currently have the default 8.8.8.8 (google dns) ping/trace route latency test configured within DEX for remote devices but would like to add additional tests for our regional Citrix gateways, however there is a hard limit of 3 locations and the setting is global.

    We'd like to request the limit be increased, whilst we've no set preference a good number would be 10.

    In addition, it would be much more user friendly for these tests to be configurable based on rulesets so that we can configure machines in New York to ping/trace route to the New York gateways (2-4x) and…

    1 vote

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

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