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ControlUp UserVoice - Prospect Request Form

Welcome to the ControlUp UserVoice! Share your voice with our product team! We’re excited to develop this page to receive your ideas and feedback.

Here's How It Works

1.      Start typing an idea - we'll show you if a similar idea has already been submitted.

2.      Create new suggestions of ideas for our products.

3.      Vote for the suggestions that you’d most like to see added to our products.

4.      Add comments to other suggestions with your own perspective.

5.      Invite colleagues to suggest, comment, and vote on ideas.

6.      Watch for status updates to see if your idea is slated for an upcoming release.


ControlUp UserVoice - Prospect Request Form

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48 results found

  1. Please add Proxmox VE Hypervisor integration to ControlUp as it comes more and more to the market.

    2 votes

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    1 comment  ·  Real-Time DX  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  2. It would be really handy to be able to draw historical data of session disconnects for Citrix environments. So if there was a massive jump in disconnected sessions very suddenly, we can see the graph in Session Count report, but it would be good to know which sessions were affected so we can understand were all affected users on a particular Delivery Group or geographical site etc etc. It would also narrow down the Root Cause. If the system knows the sessions went disconnected, it would be handy to know which they were.

    2 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  3. For enterprises hosting multiple groups of monitors for aggregation across multiple geographic regions, some clients host the real-time DX console on Citrix CVA/XenApp servers as a published application in order to use a specific console to connect/work with machines in specific regions (assuming the app is presented in that region).

    Some apps such as event viewer cannot handle loading masses of events over a WAN so being able to run the console locally in that region is crucial. Unfortunately, whilst this works - when you have 4-8 regions and subsequently 4-8 different real-time consoles on screen at the same time…

    2 votes

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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  4. When reporting on Application Trends for VDI & DaaS, applications with several idle/zombie processes throw off the trends for CPU which shows the overall CPU flatlined at 0%. If there is a way to filter all of the 0% idle or zombie processes that bring the overall average down, this would help with finding usage patterns over time.

    2 votes

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    0 comments  ·  VDI & DaaS  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  5. In sections such as Devices\Reports and Scoutbees, only 10 results are displayed, even though the total number of results is a multiple of this amount. Users within Dex do not expect multiple pages, as only a fraction of the total results is shown, leading them to believe there are no more than 10 results. This expectation is logical, as other interfaces (outside of ControlUp) always display results to fill the screen, and only introduce pagination when there are more results than can be shown on a single page.
    Therefore, we kindly request that the number of results displayed be increased…

    2 votes

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  6. We previously used Bomgar as our primary method of remote support and it had the capability to leverage the vPro technology in vPro enabled laptops and desktops in order to provide remote access even when the laptop was need bios level support. It would be nice to be able to have that capability within ControlUp.

    2 votes

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  7. Add the option to see "System Sessions" in DEX like you do in the RealTime Console. If the web version is the future for troubleshooting issues, I need to be able to see "System Sessions"

    2 votes

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  8. Requesting that the agent installer be changed to allow the user to set the entire install path during the install. Allowing the path to specified during remote install from the console would be helpful as well. Many environments deploy Windows local firewall rules using path based exceptions. Changing the path every time an upgrade is done forces them to create new firewall exceptions.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  9. Containerize the Synthetic Testing agent into a Docker Image.
    This way it will be easier to run it with standard orchestrators (Kubernetes, AKS etc.)

    Some of the benefits:

    • Offloading the service management to DevOps/NOC teams.
    • Cutting the expenses by reducing resource allocation.
    • Centralized logging.
    • Service status monitoring.
    • Version upgrading and reverting automation.
    2 votes

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  10. The date format for reports is currently D/M/YEAR. This is confusing to some people who are expecting M/D/YEAR. Can we have the option to customize the date format?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  11. Implement an alert in ControlUp DX that triggers when a defined percentage of users connecting to any Windows 365 region experience high latency.

    ControlUp DX to monitor latency across Windows 365 regions and alert when a threshold percentage of users experience high latency.

    Acceptance Criteria:

    Threshold Configuration:

    Ability to define the latency threshold (e.g., >200ms).

    Ability to set the percentage of impacted users (e.g., 10%, 20%).

    Alert Trigger:

    Alert should trigger when the defined percentage of users in a region exceeds the latency threshold for a configurable duration (e.g., 5 minutes).

    Notification:

    Alert should send notifications via email and integrate…

    1 vote

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    0 comments  ·  DEX Platform  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  12. Hello, in ControlUp Console there is no metric for the Windows PageFile size The only relevant entry which I can find in the list is “Paging File”, but that metric is only showing the percentage of usage, but not the size of the paging file.

    Especially because an OS PageFile is even dynamically resized by the OS during runtime, it would be very useful if the size itself would als be available as a metric, juat the same ways as with the (much more static) values of RAM / DiskSize etc, which are available as metrics.

    Thank you

    1 vote

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    0 comments  ·  Secure DX  ·  Admin →
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    Under Review  ·  System responded

    Your feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.

  13. Hello,

    You have Citrix PVS metrics implemented since years, but not the newer Citrix MCSIO metrics.
    As MCS is the more modern and widely used mathod meanwhile, can you also add the MCSIO metrics similar to the old PVS metrics?

    This would surely help a lot of customers, thank you!

    1 vote

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  14. Ability to create custom presets that can be shared with more users

    1 vote

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  15. Add Horizon Nextgen as an option for Scouts in Scoutbees. The workflow is similar to UAG, but the URL path after the TLD is different.

    1 vote

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  16. We are currently blocking web access internally to the Hoizon pools and all users are instructed to use the client instead. We would like be able to perform synthetic pool testing using the client.

    1 vote

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  17. Let's say you ran an action (script) but since there is no output, you don't know when it finished, if it finished successfully etc. That means that you won't know exactly when to tell the user to for example "try again". Aside from that there are Actions (script) I have created that it's only purpose is to provide on the fly information like browser plugins or space consumed in user profiles.

    The DEX component has device events and the VDI component has the popup window. The enrich plugin could leverage one of these two options to get the output.

    1 vote

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  18. Intel are talking to DEX vendors to allow additional information to be collected from ICA (Intel Connectivity Analytics). This would allow information such as identifying driver and hardware issues, problems with roaming, coverage holes, and discovering APs that are not functioning as required

    1 vote

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  19. Having LAPS has show me that having a good Clipboard is life saving,

    Being able to Copy Paste in remote admin popups would be a great addition for those on very secure systems.

    Also being able to Copy the users Current Clipboard Helps get Error codes.

    1 vote

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  20. We have a request from customer, where they would like to identify the Teams issues that are happening on VDI machines using their control up servers(on-prem). Ideally, this could have been done using the event viewer based alerts on Control Up.

    Now challenge is, Teams 2.0 aka new teams does not print the logs in event viewer, they are written into a log file inside the microsoft packes teams folder. Now we dont have a way to read those logs and create alerts based on the events from the logs.

    Can we some script or a feature which can read…

    1 vote

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    0 comments  ·  VDI & DaaS  ·  Admin →
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