67 results found
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More Script Group Security Options
I find 5 script groups very limiting. I tried to set them up in order of impact so everyone gets group 1, Service Desk gets group 2, techs gets 3 and so on, but there are enough separate groups that I can't handle all use cases this way and have been telling apps people that they have to write their own security into their script because we cannot currently restrict who has access enough.
Please let me create me own script groups, or be able to tag users and say users with this tag can see this script.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Better sort/filter options for Devices/Scripts
I want to be able to filter scripts to all in group 2, or groups 4 AND 5. I also want to be able to sort the scripts on enabled/disabled, group, platform, device tags, and other things.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Proper Monthly report for VDI
We would like to have a monthly report available for session activity. Currently the filter can be set as 31 days but around the date when you start making the report. It is possible to add a base template that starts at the first of each month and includes the last of each month, so it does not include 1st of the next month by accident as months are uneven? Thank you very much.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Further granular controls on DEX score profiles
Further granular control over DEX score profiles at the application event level. IE, in the case of app freezes, being able to isolate a particular type of freeze by either a variable or a string/regex match, without suppressing other freeze types for that application.
Either the ability to fine tune to this level, or add an exclusion feature (weigh these, exclude those) to the profile area.
In the Settings > Products > Employees > Profiles area, I see that I can add a profile and select an app and I can weigh for example crashes. This effects all crash behavior,…
3 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Citrix HDX Audio Traffic Visibility
Audio quality is one of the most critical components of the end-user experience in Citrix environments. However, ControlUp On-Premise currently provides limited visibility into HDX Audio traffic and UDP-based audio quality metrics.
Proposed Enhancement: Enable session-level monitoring and troubleshooting for:
• HDX Audio transport protocol (UDP/TCP)
• Audio latency
• Jitter
• Packet loss
• Detection of UDP to TCP fallback events
• Built-in diagnostic script/action for audio traffic analysis0 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Quick path to remote control for non IT users
Provide an alternate path straight to remote control for users who we do not wish to show metric data, and only use ControlUP for attended or unattended remote control of specific machines.
We have clinical users who want to monitor their own machines in various states, or be able to conduct studies remotely using a computer that must be in the room with a patient. We want to give them access to do this without confusing them with all the metrics and clicks to get to the remote control functionality.
Create an API path for custom solutions, a browser plugin…
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Toggle to put audit logs in UTC
When using the audit API things are exported in UTC, yet when looking at the audit logs, it shows in local time zone. This is very frustrating when trying to validate data shown in different time zones and correlate them to activity per date.
I do not want to have to manually convert time zones to verify reports, nor do I want to distribute unverified reports.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Sort Device Group list
Sort Device Group list from A to Z, 0 to 9
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Dashboard Variable Defaults
I am making dashboards to compare two groupings of devices to show performance differences. To compare against the company by default I need to hardcode the second filter.
I want to be able to say by default you compare to the whole company, but you have the option to compare against any other named area instead of the whole company.
If dashboard variables can have the option to default to something this can be done. Currently I have to force the comparison to be the whole company or have 2 variables that the user needs to pick both each time.
2 votesYour feature idea that was submitted to us has made it onto our roadmap! We are planning on beginning development and will let you know when it's planned for release. Your feedback has been invaluable!
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security
An easier method for managing the permissions with "Security Policy" within ControlUp Configuration Console in case we want to increase the amount of Roles or make comparison between them.
This would be made possible if the following options would be available:- Export current ‘Security Policy’ permissions
- Import ‘Security Policy’ permissions
- Duplicate ‘Security Policy’ permissions
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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ControlUp WorkFlows
We would like to see the feature where the ServiceNow Integration in ControlUp Workflows could get the CMDB data.
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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ControlUp Workflows
We would like to see the option to get the Service Now CMDB Data from the ServiceNow Integration available in ControlUp Workflows.
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Add the ability to use string transforms on dashboards
Within the DEX Dashboards, you're able to perform mathematical transforms on widget properties, but there are scenarios where you might want to do this on string objects.
For example, when we produce a widget that shows the users remote ISP name - for locations like Dubai they are all owned by UAE. This means for Du, it will appear as "Emirates Telecommunications Company PJSC" and for Etisalat it will appear as "Emirates Telecommunications Group Company PJSC".
It's difficult to differentiate these two ISPs on the widgets, if we could apply a string based transform (could be like the IF/AND like…
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Increase the amount of network latency tests configurable within DEX & add variable control
We currently have the default 8.8.8.8 (google dns) ping/trace route latency test configured within DEX for remote devices but would like to add additional tests for our regional Citrix gateways, however there is a hard limit of 3 locations and the setting is global.
We'd like to request the limit be increased, whilst we've no set preference a good number would be 10.
In addition, it would be much more user friendly for these tests to be configurable based on rulesets so that we can configure machines in New York to ping/trace route to the New York gateways (2-4x) and…
3 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Date functions in workflows
Would like to see additional functionality for Dates in workflows.
Date Comparisons, i.e. Greater than, Less than but with Date formats
Day of the Week, i.e. node to return day of the week and compare it today or another day to figure out what day the workflow is running on
Date Math, i.e. This day minus another day returns the number of days in between
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Shared Mailbox
Ability to use a Shared Mailbox address as a SendAs from Workflows. Today it seems you can only use the primary user account when you connect the Outlook integration in Workflows. Would really like to see the ability to Send As a Shared Mailbox that I have full access to.
1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Report flat hostname (not FQDN) for non-AD-joined Windows endpoints
On non-domain-joined Windows endpoints, the Edge DX agent reports
the hostname with the NetBIOS workgroup name appended as a suffix
(e.g. <hostname>.<workgroup>). This occurs even when the OS itself
is clean: Primary DNS Suffix empty, DhcpDomain unrelated, no GPO
appending a suffix. The agent appears to fall back to the workgroup
name when no AD domain is present, and the suffix is not limited to
the default "WORKGROUP" — any configured workgroup name is appended.Business impact
Third-party integrations that match assets by flat hostname —
Intune, Freshdesk, and similar ITSM / MDM platforms — cannot
correlate Edge DX devices…2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Allow file downloads greater than 100MB
File downloads via Edge DX remote control are limited to 100MB. This can be challenging when pulling some larger logging and debug files. Please increase this limit.
4 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Allow option to select specific monitors to view with the Remote DX agent
Currently with Edge DX IT technicians can choose which specific monitor they'd like to view. With Remote DX technicians are forced to view a fully spanned view of all monitors and zoom into the monitor they want to focus on. This feature is typically finnicky hindering performance time for IT technicians using Remote DX.
2 votesYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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Invoke-CUMonitorUpdate - Fallback Validation for Non-Local Execution Contexts
The 'Invoke-CUMonitorUpdate' cmdlet works perfectly when run locally in an interactive PowerShell session, but consistently times out after ~5 minutes in remote or non-interactive execution contexts – even though the Monitor update completes successfully in the background.
Root cause: The WCF-over-Named-Pipes validation at the end fails due to Windows security restrictions for delegated "NETWORK USER" tokens.
Impact:
- Automation scenarios cannot reliably detect actual success
- False-positive error codes trigger unnecessary rollbacks/retries
- Current workaround: Ignore return code + add separate status checkProposed Solution:
Extend cmdlet logic with a remote-friendly validation path:
1. Primary: WCF Named Pipe (current behavior,…1 voteYour feedback is so important to us and we really appreciate your taking the time to send us a submission. We are are now reviewing the feature idea you submitted and are considering adding it to our product roadmap. We will continue to update you on the status of your submission.
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